Privacy Policy

1. Information We Collect

When you interact with our website or contact us directly, we may collect information that you voluntarily provide:

• Contact & Business Information: Your name, business name, phone number, email address, website URL, and details regarding your digital presence goals submitted through our enquiry form. The website form prepares a direct email communication rather than transmitting data to an intermediary database.
• Direct Communications: Information exchanged when you reach out via phone, email, or WhatsApp.
• Technical & Usage Data: Basic browser information, device type, and theme preference stored locally in your browser (smb-theme). We do not deploy tracking pixels or marketing analytics cookies.

2. How We Use Your Information

We use the information we collect strictly for legitimate business purposes:

• To respond to your enquiries, provide consultation, and discuss potential digital presence projects.
• To deliver and manage agreed services (Google Business Profile optimization, Local SEO, website development, website maintenance, reputation guidance).
• To ensure website functionality, security, and responsive customer service.
• We do not sell, rent, or trade your personal or business information to third-party advertisers.

3. Local Storage, Cookies & Third-Party Services

Our website uses minimal local client storage to remember your visual preferences (light/dark theme). We may link to or embed trusted third-party services:

• Google Fonts (Google LLC): Our website loads typography from Google's font CDN (fonts.googleapis.com). When pages are loaded, your IP address and browser information are transmitted to Google's servers in accordance with Google's Privacy Policy.
• Google Maps & Embeds: We display an interactive Google Maps location embed. Google may collect usage data in accordance with Google's Privacy Policy.
• WhatsApp (Meta): If you click to chat via WhatsApp, your interaction is subject to WhatsApp's Privacy Policy and terms.
• External Client Links: Our showcase contains links to external client websites. We are not responsible for the privacy practices of third-party domains.

4. Data Retention & Security

We retain enquiry records and project communication only for as long as necessary to fulfill the purposes outlined in this policy or to comply with statutory and legal obligations. We implement reasonable technical and organizational precautions to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights & Choices

You have the right to request access to the personal information we hold about you, request corrections to inaccurate data, or request the deletion of your enquiry history. To exercise any of these rights, please contact us at the email address listed below.

6. Contact & Grievances

If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact Spot My Business: